Adoption-centric Usability Engineering

1. Front Matter

   Pages I-XVII

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2. Usability Engineering: Definitions, Methods, and Challenges for Integration

   1. Front Matter

      Pages 1-1

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   2. On Usability and Usability Engineering

      • Ahmed Seffah, Eduard Metzker

      Pages 3-13

   3. Usability Engineering Methods Plethora

      • Ahmed Seffah, Eduard Metzker

      Pages 15-33

   4. Pitfalls and Obstacles in the Integration and Adoption Path

      • Ahmed Seffah, Eduard Metzker

      Pages 35-43

3. ACUE Fundamentals, Architecture and Components

   1. Front Matter

      Pages 45-45

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   2. Usability Engineering Integration as an Adoption Problem

      • Ahmed Seffah, Eduard Metzker

      Pages 47-57

   3. ACUE Architecture and Components

      • Ahmed Seffah, Eduard Metzker

      Pages 59-71

   4. ACUE Formal Description

      • Ahmed Seffah, Eduard Metzker

      Pages 73-85

4. Operationalization and Validation

   1. Front Matter

      Pages 87-87

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   2. How Effective Is ACUE? An Empirical Case Study

      • Ahmed Seffah, Eduard Metzker

      Pages 89-99

   3. Putting it into Practice: The ProUse Tool

      • Ahmed Seffah, Eduard Metzker

      Pages 101-112

   4. How Well do ACUE and ProUse Work? Overall Evaluation

      • Ahmed Seffah, Eduard Metzker

      Pages 113-126

5. ACUE in Software Engineering: Current Stage and Perspectives

   1. Front Matter

      Pages 127-127

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   2. ACUE and the Existing Software Engineering Methodologies

      • Ahmed Seffah, Eduard Metzker

      Pages 129-139

   3. Conclusion and Perspectives

      • Ahmed Seffah, Eduard Metzker

      Pages 141-144

6. Back Matter

   Pages 145-158

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Developing software systems which are easy to use while simultaneously increasing the productivity, performance and satisfaction of users is still a major challenge in software engineering. Thus a large number of usability engineering methods have been proposed to systematically develop software with high usability. A large number of studies indicate that even basic usability engineering methods are not integrated in software development lifecycles practiced in industrial settings. Yet problems in the adoption of methods by project teams are rarely examined. This book provides a new perspective on the integration and adoption of usability engineering methods by software development teams. The adoption of methods by project teams – contrary to popular belief – is not assured just because it is mandated by the organization. This work argues that usability engineering methods can only be regarded as integrated in the software development process of an organization when these methods are practiced and accepted by development teams. So far no frameworks for examining the acceptance of methods by project teams and for exploiting such data for guiding project teams in method deployment are available. To address this problem, this book presents an approach which consists of a process meta-model for guiding project teams in the deployment of usability en- neering methods and a measurement framework for measuring the acceptance of the deployed methods. The approach is called Adoption-Centric Usability Engineering.

• Adoption of usability methods
• Human-computer interaction
• Usability engineering methods
• User interface design
• User-centred d
• development
• human-computer interaction (HCI)
• software
• software development
• software engineering
• usability
• user interface

• Department of Computer Science and software Engineering, Concordia University, Montreal, Canada

  Ahmed Seffah

• Software Technology Research Centre DaimlerChrysler, Ulm, Germany

  Eduard Metzker

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