Information Systems Development

1. Front Matter

   Pages i-xi

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2. Is There Really a Conflict Between Privacy and Personalisation?

   • Nicholas K. Taylor, Elizabeth Papadopoulou, Sarah Gallacher, Howard M. Williams

   Pages 1-9

3. Identify and Classify the Critical Success Factors for a Successful Process Deployment

   • Bayona Sussy, Calvo Manzano Jose, Cuevas Gonzalo, San Feliu Tomás

   Pages 11-22

4. Problems in the Interplay of IS Development and IT Operations: An Alignment Analysis

   • Jon Iden, Bjørnar Tessem, Tero Paivarinta

   Pages 23-33

5. The Agile and the Disciplined Software Approaches: Combinable or Just Compatible?

   • Lise Tordrup Heeager

   Pages 35-49

6. Expectations and Reality: Why an Enterprise Software System Did Not Work as Planned

   • David Greenwood, Ian Sommerville

   Pages 51-62

7. Supply and Demand of e-Government Services in Developing Countries: Cases from Tanzania

   • Bjørn Furuholt, Edmund Matotay

   Pages 63-76

8. Reflections on a Multimethodology Approach to Business Process Automation

   • Helena McCabe, David Bustard, Patricia O’Sullivan

   Pages 77-88

9. NDT-Driver: A Java Tool to Support QVT Transformations for NDT

   • J. A. García-García, C. R. Cutilla, M. J. Escalona, M. Alba, J. Torres

   Pages 89-101

10. Designing Communities for Large-Scale Sustainable Collaboration

    • I. T. Hawryszkiewycz

    Pages 103-113

11. Cognitive Processes in Object-Oriented Requirements Engineering Practice: Analogical Reasoning and Mental Modelling

    • Linda Dawson

    Pages 115-128

12. Development of a Prototype Knowledge Discovery Portal for Energy Informatics

    • Gabriel J. Costello, Ray Clarke, Brian Donnellan, John Lohan

    Pages 129-141

13. Product or Service? An Interpretive Case Study of Web Development

    • Michelle Tellam Lawrence, Briony J. Oates

    Pages 143-154

14. Balancing the Paradox of Formal and Social Governance in Distributed Agile Development Projects

    • Esmeralda Thomson, Richard Vidgen

    Pages 155-166

15. Human Resource Behaviour Simulation in Business Processes

    • Hanwen Guo, Ross Brown, Rune Rasmussen

    Pages 167-178

16. Evaluating the Synergies of Integrating E-Assessment and Software Testing

    • Tim A. Majchrzak, Claus A. Usener

    Pages 179-193

17. Multiple-View Architecture Model for Distributed Real-Time Systems Using MARTE

    • Eduardo Augusto Silvestre, Michel dos Santos Soares

    Pages 195-203

18. Applying Psychology to Facilitate Participation in Conceptual Modelling

    • Simon McGinnes

    Pages 205-217

19. The Diffusion of Agile Software Development: Insights from a Regional Survey

    • David Bustard, George Wilkie, Desmond Greer

    Pages 219-230

20. An MAS-Based Implementation for Semantic Web Services Composition

    • Jun Shen, Ghassan Beydoun, Graham Low

    Pages 231-241

Information Systems Development: Reflections, Challenges and New Directions, is the collected proceedings of the 20th International Conference on Information Systems Development held in Edinburgh, Scotland, August 24 - 26, 2011. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice

• ISD

• Heriot-Watt University Edinburgh Dept. Computer Science, Edinburgh, United Kingdom

  Rob Pooley, Jennifer Coady

• City University of Hong Kong, Kowloon, Hong Kong SAR

  Christoph Schneider

• Monash University Fac. Information Technology, Clayton, Australia

  Henry Linger

• National University of Ireland, Galway, Ireland

  Chris Barry, Michael Lang

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