ECSCW 2003

1. Front Matter

   Pages i-xii

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2. Pruning the Answer Garden: Knowledge Sharing in Maintenance Engineering

   • Volkmar Pipek, Volker Wulf

   Pages 1-20

3. Discovery of implicit and explicit connections between people using email utterance

   • Robert McArthur, Peter Bruza

   Pages 21-40

4. Applying Cyber-Archaeology

   • Quentin Jones

   Pages 41-60

5. Dependable Red Hot Action

   • Karen Clarke, John Hughes, Dave Martin, Mark Rouncefield, Ian Sommerville, Corin Gurr et al.

   Pages 61-80

6. Reconsidering Common Ground

   • Timothy Koschmann, Curtis D. LeBaron

   Pages 81-98

7. Group-to-Group Distance Collaboration: Examining the “Space Between”

   • Gloria Mark, Steve Abrams, Nayla Nassif

   Pages 99-118

8. Informing the Development of Calendar Systems for Domestic Use

   • Andy Crabtree, Terry Hemmings, Tom Rodden, John Mariani

   Pages 119-138

9. Supporting Collaboration Ubiquitously: An augmented learning environment for architecture students

   • Giulio Iacucci, Ina Wagner

   Pages 139-158

10. System Guidelines for Co-located, Collaborative Work on a Tabletop Display

    • Stacey D. Scott, Karen D. Grant, Regan L. Mandryk

    Pages 159-178

11. Assembling History

    • Mike Fraser, Danaë Stanton, Kher Hui Ng, Steve Benford, Claire O’Malley, John Bowers et al.

    Pages 179-198

12. Learning and living in the ‘New office’

    • Eva Bjerrum, Susanne Bødker

    Pages 199-218

13. Seeing What you are Hearing: Co-ordinating Responses to Trouble Reports in Network Troubleshooting

    • Steve Whittaker, Brian Amento

    Pages 219-238

14. When Can I Expect an Email Response? A Study of Rhythms in Email Usage

    • Joshua R. Tyler, John C. Tang

    Pages 239-258

15. Multi-team Facilitation of Very Large-scale Distributed Meetings

    • David R. Millen, Michael A. Fontaine

    Pages 259-275

16. Proving Correctness of Transformation Functions in Real-Time Groupware

    • Abdessamad Imine, Pascal Molli, Gérald Oster, Michaël Rusinowitch

    Pages 277-293

17. Awareness in Context

    • Tom Gross, Wolfgang Prinz

    Pages 295-314

18. Customizable Collaborative Editor Relying on treeOPT Algorithm

    • Claudia-Lavinia Ignat, Moira C. Norrie

    Pages 315-334

19. Tourism and mobile technology

    • Barry Brown, Matthew Chalmers

    Pages 335-354

20. Moving to get aHead: Local Mobility and Collaborative Work

    • Jakob E. Bardram, Claus Bossen

    Pages 355-374

th This volume gathers together the technical papers presented at the 8 European Conference on Computer Supported Cooperative Work (ECSCW), held in Helsinki Finland. ECSCW is an international forum for multidisciplinary research covering the technical, empirical, and theoretical aspects of collaboration and computer systems. The 20 papers presented here have been selected via a rigorous reviewing process from 110 submissions. Both the number of submissions and the quality of the selected papers are testimony to the diversity and energy of the CSCW community. We trust that you will find the papers interesting and that they will serve to stimulate further quality work within the community. The technical papers are complemented by a wider set of activities at ECSCW 2003, including tutorials, workshops, demonstrations, videos, posters and a doctoral colloquium. Together these provide rich opportunities for discussion, learning and exploration of the more recent and novel issues in the field. This conference could not have taken place without considerable enthusiasm, support and participation, not to mention the hard work of a number of people. In particular, we would like to thank the following: • The authors, representing over 17 countries and 97 institutions, who submitted a paper. So many submissions of such high quality are the basis of a good conference. • The members of the program committee who so diligently reviewed and discussed papers. Their collective decisions result in a good scientific program and their feedback to authors strengthens the work of the community.

• Groupware
• Nation
• collaboration
• communication
• computer
• computer-supported cooperative work (CSCW)
• coordination
• environment

• University of Oulu, Oulu, Finland

  Kari Kuutti

• University of Turku, Turku, Finland

  Eija Helena Karsten

• Sapient Ltd., London, UK

  Geraldine Fitzpatrick

• University of Sussex, Brighton, UK

  Geraldine Fitzpatrick

• University of California, Irvine, USA

  Paul Dourish

• IT University of Copenhagen, Copenhagen, Denmark

  Kjeld Schmidt

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