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Step Change Total Quality

Achieving world class business performance

  • Book
  • © 1995
  • Latest edition

Overview

Authors:
  1. P. Spenley

    1. The Leading Change Partnership, Cirencester, Glos, United Kingdom

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About this book

This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

Authors and Affiliations

  • The Leading Change Partnership, Cirencester, Glos, United Kingdom

    P. Spenley

Bibliographic Information

  • Book Title: Step Change Total Quality

  • Book Subtitle: Achieving world class business performance

  • Authors: P. Spenley

  • Publisher: Springer Dordrecht

  • Copyright Information: Springer Science+Business Media B.V. 1995

  • Hardcover ISBN: 978-0-412-64270-8Published: 28 February 1995

  • Edition Number: 2

  • Number of Pages: XVIII, 189

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