Overview
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About this book
Written specifically for small business managers, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). It will assist all small businesses from the recently established entrepreneur-based company employing a handful of people to businesses of 100 staff and above with an established management structure and position within the market place. This book will give practical help and early results and includes actual case studies of successful TQM implementation from a broad cross-section of small businesses.
Reviews
One can well envisage Huxtable's efforts being of value to both student and small businessman. - Modern Management
Authors and Affiliations
Bibliographic Information
Book Title: Small Business Total Quality
Authors: N. Huxtable
Publisher: Springer Dordrecht
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eBook Packages: Springer Book Archive
Copyright Information: Springer Science+Business Media B.V. 1994
Softcover ISBN: 978-0-412-60270-2Published: 31 October 1994
Edition Number: 1
Number of Pages: 240