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Building Total Quality

A guide for management

  • Book
  • © 1993

Overview

Authors:
  1. Tito Conti
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Table of contents (8 chapters)

  1. Front Matter

    Pages i-xii
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  2. Introduction

    • Tito Conti
    Pages 1-5

  3. Quality today

    • Tito Conti
    Pages 7-57

  4. The total quality model

    • Tito Conti
    Pages 59-116

  5. The model at work: improvement planning

    • Tito Conti
    Pages 117-174

  6. Improvement implementation and process management

    • Tito Conti
    Pages 175-228

  7. Learning to cope with change and continuous improvement: the education process

    • Tito Conti
    Pages 229-241

  8. The economics of quality

    • Tito Conti
    Pages 243-264

  9. Assessing company quality: self-assessment, certification and quality awards

    • Tito Conti
    Pages 265-290

  10. Back Matter

    Pages 291-303
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Keywords

About this book

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

Reviews

It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer

Bibliographic Information

  • Book Title: Building Total Quality

  • Book Subtitle: A guide for management

  • Authors: Tito Conti

  • DOI: https://doi.org/10.1007/978-94-011-1546-9

  • Publisher: Springer Dordrecht

  • eBook Packages: Springer Book Archive

  • Copyright Information: Chapman & Hall 1993

  • Hardcover ISBN: 978-0-412-49780-3Published: 31 August 1993

  • Softcover ISBN: 978-94-010-4675-6Published: 03 October 2013

  • eBook ISBN: 978-94-011-1546-9Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: XII, 303

  • Topics: Operations Management

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